Business and Social Etiquette
Business and Social Etiquette
Course summary
In our technology driven world that is fast adopting AI, we believe that human interaction is still the basis of and a superior form of interpersonal skills and inter relationships. If you are faced with the limitations presented by the lack of understanding and appreciation for Business Etiquette, Ethics and interpersonal skill and how these can limit your business or career growth, our customised solutions are tailored to help develop your essential skills to effectively improve your personal and professional brand, helping you position yourself for lasting success.
When completed, you should be able to:
- Understand the core principles of etiquette and their impact on professional perception.
- Network for success by mastering "meet and greet" protocols and effective introduction techniques.
- Navigate formal dining in style, including buffet and finger lunch etiquette.
- Confidently manage "eating out" scenarios in a professional or social capacity.
- Demonstrate superior business email and telephone etiquette to maintain a professional digital presence.
- Apply virtual meeting etiquette to ensure professionalism in remote work environments.
- Understand international etiquette to navigate diverse global business cultures.
- Buffet and finger lunch etiquette.
Who is the course for?
This course is for professionals and SMEs who recognise that human connection is a competitive advantage in an automated world. It is specifically designed for individuals whose career growth may be limited by a lack of confidence in social or dining settings, and for those moving into international or high-level corporate environments where understanding ethics and interpersonal nuances is critical for advancement.
Who will benefit from a course like this?
Individuals who often feel “awkward” or uncertain in high-stakes social situations will benefit from the practical, role-play-based training that builds self-confidence. Organisations will benefit from a workforce that can represent the brand with grace and poise during client dinners, networking events, and international engagements. Mastery of these skills ensures that personnel mirror the company’s commitment to corporate excellence.
Your tutor
Pearl Perman offers 20+ years of leadership, having held executive roles at Deloitte, the FSB, and OIC. An IT graduate with a post-grad in Project Management, she applies a data-driven approach to HR. Pearl is also a qualified Image Consultant and APICSA member, specialising in corporate branding and work readiness programmes.